Atlas Copco Rock Drills wanted to implement a new CCMS for technical documentation. Their previous system no longer offered them the features they needed. Expertinfo was given the assignment to select and implement a new system for topic-based and efficient single-sourcing.
Expertinfo’s consultant was assigned as the project manager and information architect.
The system was rolled out globally in the US, China, India and Europe, and Expertinfo provided training for the global sites, followed by work on configuration and customization of the system according to the customer’s requirements
The new CMS and documentation setup has been very well received by authors and stakeholders at Atlas Copco, and they now look forward to a new and exciting phase working more efficiently with their technical communication!